Operations Branch Manager

Position: Operations Branch ManagerLocation: New Castle, DE 19720Client: DSAMH EPGADuration: 12 MonthsCompensation:$35/hour (W2)$38/hour (1099)Role OverviewThe Operations Branch Manager is a key leadership role within the Overdose Response Center (ORC), the division's near-real-time analytics and operational hub supporting statewide overdose and opioid response efforts.The ORC operates seven days a week and coordinates outreach and partner teams to engage communities at both neighborhood and individual levels. This position is responsible for overseeing daily operations, guiding data-informed decision-making, and developing effective deployment strategies in collaboration with leadership and partner agencies.Key ResponsibilitiesProvide day-to-day supervision of ORC Operations Branch staff, including Planners and Data/Intelligence AnalystsDevelop, implement, and maintain ORC operational processes and procedures in collaboration with leadershipPrepare and finalize weekly Deployment Orders and Response Plans for PORT and other deployable resourcesSupport data analysis and operational planning to inform deployment strategies and response effortsCompile and submit weekly briefing materials, including deployment plans and leadership reportsIdentify, investigate, and resolve operational, planning, or deployment issues; recommend solutions to the ORC DirectorCoordinate and collaborate with partner agencies and community-based deployable assetsPerform additional duties as assigned to support ORC operations and statewide overdose response initiatives