Technical Support Engineer / Fort Worth/ Onsite

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Motion Recruitment Partners, LLC, is seeking the following. Apply via Dice today!This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands-on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real-time data.This is not your typical support role - it's very hands-on and ideal for someone who enjoys working with physical devices, electrical systems, and real-world problem solving. You'll be a key part of the U.S. team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup-style environment, this is a strong opportunity for growth and ownership.Required Skills & ExperienceExperience in technical support, field service, or a similar hands-on roleStrong troubleshooting skills across hardware and software environmentsExperience with IoT devices, mobile technologies, or connected systemsAbility to read and interpret electrical schematicsFamiliarity with electrical systems (120v, 220v, 240v, 480v, relays, contactors)Strong communication skills and ability to work cross-functionallyAbility to work independently in a fast-paced environmentDesired Skills & ExperienceBackground in electronics or electrical engineering/technologyExperience soldering or working with physical hardware componentsExposure to cellular or satellite-based systemsPrior experience in agriculture, industrial, or field-based environmentsExperience working in a startup or small team settingWhat You Will Be DoingTech Breakdown30% IoT Devices & Hardware Troubleshooting25% Electrical Systems & Diagnostics20% Connectivity (Cellular/Satellite)15% Software & Mobile App Support10% Internal IT & DocumentationDaily Responsibilities60% Hands On10% Management Duties30% Team CollaborationThe OfferBonus eligibleYou will receive the following benefits:Medical, Dental, and Vision InsuranceVacation TimeStock OptionsApplicants must be currently authorized to work in the US on a full-time basis now and in the future.