Affordable Business Manager

Description:Seeking a steady, mission-driven leader who believes housing is more than a building and runs every community with the care, precision, and consistency residents deserve.About YouYou believe affordable housing is meaningful work. You take pride in running communities where residents feel seen, files are audit-ready, and every detail of compliance is handled the way it's supposed to be. You're the kind of professional who knows residents by name, returns every call, and quietly makes sure nothing slips through the cracks.Picture your week: walking the property Monday morning with your maintenance lead, sitting down Tuesday afternoon with a resident who needs help understanding their recertification packet, reviewing waitlist applications Wednesday with the consistency that protects every household's fair shot, partnering with compliance Thursday on an upcoming file review, and closing the week confident that both of your communities are in order. You love the rhythm of that work. You're the person residents trust, teammates rely on, and ownership counts on to get the details right.Do you find real meaning in serving residents who depend on quality affordable housing?Are you known for patient, accurate, audit-ready compliance execution?Do you build steady, trusting relationships with residents, teammates, and partners?Do you thrive in a role with clear processes, defined responsibilities, and consistent expectations?About SAILSAIL is a high-performance Twin Cities multifamily property management and marketing firm built on Legendary Service and Operational Mastery. We manage affordable communities with the same discipline, care, and precision we bring to every property we touch, because the families and individuals who call them home deserve nothing less. Our core values guide every decision: Give Your Personal Best, Operate with Intellectual Curiosity, Value Relationships, Show Up with Enthusiasm.About the CommunitiesThis role oversees two small, intentionally managed Twin Cities communities that serve residents who count on a stable, well-run home. Together, they represent the kind of high-touch portfolio where a business manager's care, consistency, and attention to compliance shape the resident experience every single day.About the RoleThe Affordable Business Manager leads day-to-day operations, compliance execution, and resident relationships across both communities. This role is the operational and relational anchor for the portfolio, owning leasing, recertifications, file integrity, vendor coordination, and the steady rhythm of resident communication that keeps these properties running well. You'll partner closely with SAIL's centralized compliance, maintenance, and marketing teams, which frees this seat to focus on what matters most: people and precision. Reports to SAIL leadership.Key ResponsibilitiesResident Experience and Relationships: Serve as the trusted, accessible face of both communities; respond promptly and with care to resident questions, requests, and concerns; build the kind of steady relationships that strengthen retention and resident wellbeing.Compliance Execution: Manage LIHTC, Section 42, Section 8, and MHFA program compliance with accuracy and consistency; execute initial certifications, annual recertifications, and income verifications on schedule; maintain organized, audit-ready resident files; partner with SAIL's compliance team on file reviews and program reporting.Leasing and Waitlist Integrity: Manage the application and waitlist process with fairness and precision; verify eligibility against program requirements; protect Fair Housing standards in every interaction.Operations and Vendor Coordination: Oversee daily property operations across both sites, including work order flow, vendor scheduling, inspections, and turn coordination; partner with the maintenance team to ensure timely, quality service.Financial Stewardship: Manage rent collection, delinquency follow-up, and resident ledgers with consistency; partner with accounting on budget execution and monthly variance review; protect every dollar of community revenue with disciplined process.What You'll GetBase salary $60,000 to $72,000 DOQ, plus performance-based bonus potentialMedical, dental, vision, 401(k), paid time off, company holidays, MN Earned Sick and Safe TimeMileage reimbursement for travel between properties and SAIL corporateOngoing professional development, including support for COS, TCS, HCCP, or SHCM certificationBacked by SAIL's centralized compliance, marketing, maintenance, and accounting teamsThe chance to do meaningful, mission-driven work in a firm that respects the discipline affordable housing requiresSchedule and Working ConditionsFull-time, typically Monday through Friday with occasional evening or weekend availability for resident events, inspections, or emergenciesTime split across both properties; on-site presence requiredOffer contingent on successful background check and reference verificationRequirements:Requirements2+ years of property management experience, with affordable housing exposure strongly preferred (LIHTC, Section 42, Section 8, MHFA, or HUD)Demonstrated alignment with SAIL's core values: Give Your Personal Best, Operate with Intellectual Curiosity, Value Relationships, Show Up with EnthusiasmExceptional organizational and time-management skills with exacting attention to detailPatient, warm communication with residents and a steady, professional tone with partners and ownershipComfort handling sensitive resident information confidentially and with careProficiency in Yardi or similar property management software preferredWorking knowledge of Fair Housing regulationsAbility to work both independently within clear structure and as part of a centralized teamCOS, TCS, HCCP, or SHCM certification a strong plusValid driver's license and reliable transportation requiredCompensation details: 60000-72000 Yearly Salary