Senior Manager, Commercial Operations

Senior Manager, Commercial Operations At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you'll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person's contributions to meaningful progress. That commitment has earned us recognition as Science magazine's No. 1 Top Employer for five consecutive years, certification as a Great Place to Work in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.For patients, for each other, and for the future of science, we're in. Are you?About the Role: We're looking for a Senior Manager, Commercial Operations, on the Commercial Effectiveness team to help us expand what's possible for patients with serious diseases. Reporting to the Director, Commercial Operations & Planning Excellence, the role provides dedicated operational support across two brands within Insmed's respiratory therapeutic area. The position serves as a key collaborative partner to the marketing organization, with primary responsibilities spanning print production and fulfillment, the prioritization and streamlining of marketing materials through the Commercial Review Committee (CRC), and a broad range of additional commercial operational processes as business needs evolve.What You'll Do:In this role, you'll have the opportunity to communicate proactively, collaborate across multiple functions, and drive results through influence rather than direct authority. This role facilitates the smooth execution of deliverables that are frequently time-sensitive, confidential, and externally representative of Insmed — while maintaining alignment with management policies and broader business operations is maintained.You'll also:Serve as the strategic relationship owner for the print and fulfillment vendor, guiding day-to-day operations through clear expectations, accountability frameworks, and proactive issue resolution to sustain high service levelsOrchestrate inventory planning in partnership with brand teams — facilitating alignment on appropriate stock levels and driving timely retirement or destruction of outdated materialsEnable the end-to-end flow of approved promotional pieces from agency to vendor by easing handoffs, resolving bottlenecks, and ensuring all stakeholders are aligned on timelines and production standardsEnsure smooth cross-functional coordination around roster changes, resource updates, drop-shipments, and field communications to minimize disruptionChampion the development and governance of the ordering portal in partnership with IT and the vendor — coordinating design decisions, user feedback loops, and compliance requirements to ensure seamless experience for field teamsDrive a culture of continuous improvement by synthesizing vendor performance metrics, guiding process improvement discussions, and supporting contract or scope conversations with relevant stakeholdersServe as the connection between Regulatory Affairs and brand teams — leading the establishment and refinement of processes that inform prioritization for weekly promotional review meetingsEnable proactive planning and milestone alignment by fostering close collaboration with marketing teams and agencies — ensuring early visibility into upcoming needs and ensuring adequate review time is built into plans well in advance of key milestonesOrchestrate the end-to-end review cycle — driving the coordination of timelines, submissions, and approvals so that materials move efficiently and predictably through review systems without unnecessary delaysWho You Are: You have a Bachelors degree along with a minimum of 5 years of Commercial Operations within a pharmaceutical or biotechnology company.You are or you also have:Proficiency with MS Office skillsAbility to work in a fast-paced environment, manage multiple assignments and responsibilities, flexibility, strong communication and prioritization skills are essentialSolid project management skillsExperience working cross functionally with demonstrated ability to partner and create mutually beneficial solutionsA strong and agile team player, who is able to adapt and execute based on evolving business needsHighly organized with a strong attention to detail, clarity, accuracy, and concisenessStrong customer service and patient first mindsetWhere You'll WorkThis is a remote role based out of our Bridgewater, NJ office. You'll work remotely most of the time, with in-person collaboration when it matters most.Travel RequirementsThis role may require occasional domestic travel, up to 15%.Pay Range:$124,000.00-161,000.00 AnnualLife at InsmedAt Insmed, you'll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.Highlights of our U.S. offerings include:Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insuranceCompany Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunitiesEmployee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give backEligibility for specific programs may vary and is subject to the terms and conditions of each plan.