Operations and Administrative Manager

The Operations & Administrative Manager plays a central role in supporting the daily operations of Visit Columbus and the Columbus Area Visitors Center. This position oversees office administration, financial recordkeeping, facility coordination, and organizational systems to ensure efficient and compliant operations.This role works closely with the Executive Director, providing administrative and operational support, coordinating board and committee activities, and maintaining effective internal communications. As an operational hub, the Manager helps ensure that administrative processes, financial systems, and organizational functions align with Visit Columbus’ mission and strategic priorities.Key ResponsibilitiesAdministration & Internal Communications Coordinate Board of Directors and committee meetings, including scheduling, materials, and minutes  Support governance processes and board communications  Maintain organizational records, documents, and performance metrics  Assist the Executive Director with scheduling, documentation, and coordination  Facilitate internal communication among staff, leadership, and board members Financial Management & Bookkeeping Perform bank reconciliations and manage fund transfers  Track and record income, expenses, and credit card transactions  Manage accounts payable and receivable, including invoicing  Prepare monthly financial reports and assist with budgeting  Submit sales tax filings and required annual reports (e.g., 1099s)  Support annual audits and compliance with state requirements  Monitor financial data and report any concerns Facility & Office Operations Oversee building contracts, safety compliance, and maintenance  Manage office equipment, supplies, and vendor relationships  Serve as primary contact for facility-related needs Organizational Operations Support internal operations, planning, and process improvements  Assist with staff coordination and logistics  Provide general administrative and operational support  Help coordinate events, meetings, and initiatives Key Performance Indicators Accuracy and timeliness of financial reporting  Effective coordination of board and committee activities  Organization and maintenance of records and systems  Compliance with financial and operational requirements  Responsiveness to leadership and operational needs Qualifications Bachelor’s degree and 3+ years of experience in office management, accounting, HR, or a related field  Strong organizational, communication, and time management skills  Experience with bookkeeping software (e.g., QuickBooks) and office systems  Knowledge of accounting principles and financial reporting  Ability to manage multiple priorities in a fast-paced environment  Strong problem-solving and analytical skills  Ability to work independently and collaboratively with diverse stakeholders Benefits:401(k)Company partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insurancePaid time offTraining & developmentVision insurance