Retail Brand Ambassador / Customer Engagement Associate (In-Store Events)

Description:$15/hr + bonus | Work inside CostcoFriendly, outgoing individuals wanted to engage with customers, help schedule in-home consultations, and be part of a fun, team-focused environment. No cold calling.Only seeking applicants local to the Austin areaMake an Impact With Every Interaction - Join Our Team of Brand Ambassadors - Apply Today!At ABC Home & Commercial Services, were a family-owned company with 75 years of service and over 1,000 employees across Central and South Texas. We believe in supporting our team, serving others, and creating positive experiences for every customer we meet.Were looking for friendly, energetic, and team-oriented individuals to join us as Retail Brand Ambassadors inside Costco locations throughout the Austin area.This application is open for candidates that reside in the South/Central Austin & Kyle area.Must be willing to work at all Costcos in Austin AND surrounding areas.Compensation, Schedule & Location:Compensation: $15/hour + bonus range $100 - $250+ per pay period (semi-monthly).Schedule: WednesdaySunday* (Mondays & Tuesdays off)Shift: Possible Start time is 8:30 AM with a standard 8-hour shift, plus occasional 2 hours of overtime.Location: Stationed at the "home" store on Wed., but the other locations may differ Thu. - Sun. depending on where the Roadshows occur. The other Costco stores are: Great Hills, Cedar Park, Georgetown, Pflugerville, William Cannon, and Kyle.How You'll Make an Impact:As an ABC Brand Ambassador (In-Store Lead Generator), your primary goal is to connect with customers and set appointments for in-home consultations at our warehouse partner locations. These consultations are for the custom installation or replacement of water heaters, water treatment systems, and HVAC systems.Youll thrive in this role if you enjoy meeting new people, building rapport quickly, and creating positive experiences for every customer. Youll be friendly, energetic, and approachable, with the ability to engage respectfully and persuasively with all types of people.Requirements:What You'll Bring:A naturally friendly and outgoing personality, with enjoyment in meeting new people and starting conversationsStrong teamwork skills, collaborating with colleagues and supporting others during fast-paced in-store eventsAbility to adapt quickly to changing locations, schedules, or customer interactions while maintaining a professional attitudeSelf-motivation and energy, bringing enthusiasm to every customer interaction and taskClear and respectful communication skills, able to engage and inform customers in a persuasive yet approachable wayPrior experience in sales, marketing or customer service is preferred.Strong organizational skills.Must be capable of standing for long periods of time.Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.Ability to work weekends with minimal supervision required - Schedule: Wed. - Sun.* with Mon. & Tue. off.Reliable transportation for travel to six Costco's (Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon and Kyle).What We Offer:Health, Dental, Vision & Life Insurance401(k) with company matchingPaid vacation and sick leave (PTO)Participation in Profit Sharing PlanLead Now Program for all employees to increase earnings and payCompany clubs & committees, and company outingsPaid trainings and development opportunitiesTuition reimbursementEducational scholarships for employees and family membersWellness program, including paid Gold's gym membershipVolunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)What You'll Do:Connect with Costco members in awarm, approachable, and genuine wayStart conversations and build quick rapport in a busy retail settingShare information about ABCs home services (HVAC, water heaters, water treatment)Representing and/or marketing the brands (and products/services) of the warehouse company (e.g., Costco), the manufacturing company (e.g., Lennox or EcoWater) and the service company (ABC Home & Commercial) in a highly positive, professional and courteous manner.Always ensuring a positive impression of all companies and in all circumstances (even if the only exchange is a friendly smile).Developing and maintaining a basic knowledge of product lines and services.Documenting and/or updating customer records and interactions as required.Schedule free in-home consultations with warehouse club members for in-home consultation with ABC sales specialists.Travel to six Costco's (Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon and Kyle).Work alongside a supportive team while representing trusted brandsWhyThis Role Can Work For You:Great fit for those who enjoy meeting peopleNo cold calling all interactions happen in-storeSupportive, team-focused environmentSteady hourly pay with additional bonus potentialABC is an Equal Opportunity Employer and participates in the E-Verify Program.Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. In addition to ABCs pre-employment screening, applicants must also meet Costcos background check requirements to be authorized to access Costco property or interact with its members.* As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the companys operations.PM21#INDP1PIf51b1c270fba-26289-40153444