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Shift Leader - Chick-fil-A
Holland, MIMarch 30th, 2026
Shift LeaderDate Posted: October 24, 2025Pay: Up to $21.00 per hourJob DescriptionHiring Immediately!Who We AreWe strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland's most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation.Position Type: Full-Time, 38-45 hours per weekShift Leader BenefitsSundays offOpportunities for personal and professional growthCareer advancementTuition scholarship up to $2,500 per yearCollege tuition reimbursement available upon requestMedical insuranceRetirement matchPaid vacation and sick PTODiscounted mealsRequired QualificationsProven leadership experienceAbility to lead in fast-paced environmentsBasic computer competencyAvailability to work Saturdays (up to 6 absences allowed per year)Duties and ResponsibilitiesCommit to personal excellence every dayOversee daily shift operations for front or back of houseCommunicate performance updates and policy issues to leadershipEnsure proper staffing and operational flow each dayCoach, motivate, and develop team membersMaintain a respectful and positive work environmentSupport leadership with hospitality and service initiativesUnderstand all key roles in both front and back of houseMeet physical demands of the job, including standing for up to 9 hours and lifting up to 40 lbsPerform additional duties as assignedPrevious experience at quick-service brands such as Taco Bell, Arby's, Panera Bread, Culver's, McDonald's, and others is encouragedShift Leader ExpectationsDeliver excellent customer serviceLead by example with integrity and accountabilityWork efficiently in a fast-paced settingBe adaptable, dependable, and team-orientedMaintain a positive attitude and strong work ethicCommunicate effectively across all levelsSupport Operators and Directors in achieving daily goalsDrive productivity, manage labor, and ensure all shift tasks are completedExecute operational excellence during each shiftPromote a positive restaurant atmosphereHold team members accountable to company standardsDevelop and train team members for future leadership rolesCommit to a minimum one-year term with Chick-fil-AMaintain full availability (minimum 40 hours per week)Limited time off allowed (6 Saturdays and 12 total days per year)Availability during key holiday periods (Black Friday Week and December)Complete daily food safety procedures each shiftWorking at a Chick-fil-A restaurant is more than a job. It's an opportunity to develop as a leader in a positive, people-focused environment. Most Chick-fil-A locations are locally owned and operated by independent franchisees who invest in their teams and their communities.* ----------Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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