Seasonal Associate, National Support Center

Overview: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country! Availability: - 8 am to 5pm and 11am-8pm shifts. - Full week schedule available, weekends required. - Tuesdays & Wednesdays off or Wednesdays & Thursdays off.Position Type: Seasonal Hourly Rate: $15/hour Responsibilities: You'll contribute to our mission by:- Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service - Talking with guests and answering questions regarding park policies and procedures - Resolving guest complaints and concerns in a friendly and professional manner Qualifications:- Proficiency in computer skills in Microsoft Office and Windows OS are required - Basic to intermediate Salesforce's experience - Ability to communication via phone, chat and email to resolve concerns - Strong work ethic, attention to detail, and a commitment to safety - Ability to interact in a professional and positive manner - Problem-solving skill - Excellent written and verbal communication skills - Sense of urgency and fun - Friendly, outgoing personality, and ability to address guest concerns with empathy - Ability to read, speak, write, and understand the English language