Passenger Services Advisor

A company is looking for a Passenger Services Advisor to provide expert customer service to guests and travel advisors. Key ResponsibilitiesRespond to inquiries from guests and travel advisors via email, chat, and phone Quality check bookings for missing transfers, required visas, and payments Collaborate with data analysis teams to drive service improvementsRequired Qualifications1+ years of call center experience in a reservations or administrative role Strong drive to provide outstanding customer service Ability to locate and analyze information from various sources Ability to work independently according to instruction