Deployment Operations Manager
Product Operations Manager, Mission SuccessVDS is recruiting a Product Operations Manager to keep fielded defense systems available across several product lines. The role spans autonomy software, networking and hardware integration, and you will be the person who finds out why something broke.
What you'll do:
Keep deployed systems mission-ready and lead customer-facing incident response.
Diagnose root causes from logs and the Linux command line.
Improve system monitoring and health data.
Analyze failure trends and drive fixes with engineering.
Travel to customer sites when issues need hands-on work.
What you bring 6+ years in a technical operations, reliability or field-support role. A bachelor's degree; a STEM degree or MBA is preferred.
Independence across hardware, software and networking problems.
Nice to have:
Defense, special operations or military experience. On-call or site-reliability background, data analysis, Grafana and Git.