Bilingual Technical Support Representative (Korean)

Responsibilities: Provide solution administration support for the Windows server systems in a multi-platform environment Provide on-site VIP Support for Executives including 10+ Corporate Executives from HQ Extensive off-hour VIP Support and other urgent cases Working as technical support analyst II between tier 2 and the systems/network team Experience in AD migration, Federation middle level Experience with SCCM on Image deployment, SCEP, and Deployment on Windows, Mac, and Linux Provide guidance on the utilization of the Windows Operating System to Tier 1 High-level troubleshooting technique on AD, Events, Systems, Application, and Security layers Server-side entry-level skills on Windows Updates, GPO management, PowerShell, Batch, and VBScript Server Hardware, Storage, and Backup technology knowledge Manage Samsung in-house security solution management Requirements/Qualifications: Bilingual Korean Required Must have a PowerShell Script experience at Corporation Level Provide technical support in using these Windows domain tools: o Active Directory Users and Computers o Active Directory Services o Domain Group Policy Experience o Domain Name System (DNS) Server Provide system administration support with these Microsoft Server technologies: Windows Servers 2012/16/19 Must have on-site & remote Executive white glove support Must have MDM/EMM support experience Must have Corporate MacOS/MacBook support experience Must have VDI support experience Bachelor's degree preferred with at least 2-years of Corporate Desktop Support and extensive knowledge of Corporate Systems Administrator, or the equivalent combination of education and/or experience Must have strong speaking and writing skills Must be able to travel within US up to 10% of work time Linux experience is a plus Job Type: Contract Pay: $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Schedule: Monday to Friday Experience: Desktop Support and Systems Administration: 2 years (Required) Language: Korean (Required) Ability to Commute: Plano, TX 75023 (Required) Work Location: In person