Counterparty Credit Risk Operations IT Lead

A global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms. This role supports systems used for exposure calculation, limit monitoring, risk reporting, intraday analysis, and regulatory reporting workflows.This is a Director-level leadership position for someone who can combine people management, hands-on technical credibility, operational discipline, and risk technology domain expertise. The successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams.What You’ll Tackle• Own production operations for platforms supporting counterparty exposure, limits, reporting, and pre-trade analysis• Lead incident, problem, change, and release management across critical risk technology systems• Drive root cause analysis and permanent fixes for recurring production issues• Define and improve operational KPIs, including availability, MTTR, SLA breaches, reruns, and batch success rates• Strengthen offshore support effectiveness through runbooks, documentation, escalation paths, and ownership models• Partner with engineering and infrastructure teams to improve observability, alerting, automation, and resilience• Support audit, regulatory, security, access, change, data integrity, and control requirements• Lead operational improvements across batch monitoring, data validation, reconciliations, and recovery processesWhat You Bring• 15+ years of IT Operations or Production Support experience within financial services• 5+ years in a Director-level or equivalent leadership role supporting risk, exposure, trading, or similar platforms• Strong people management experience across global, offshore, or distributed teams• Domain knowledge in counterparty credit risk, exposure management, derivatives, market data, limits, collateral, margin, stress testing, or risk reporting• Hands-on technical background with SQL, Snowflake, Databricks, and Python• Experience supporting batch-intensive and intraday platforms in regulated environments• Strong understanding of incident management, problem management, change governance, release controls, and SLA management• Ability to communicate clearly with senior business, risk, and technology stakeholders• Bachelor’s degree required