Front Desk Medical Receptionist

Front Desk Medical ReceptionistA confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities. Position SummaryThe Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff. Key ResponsibilitiesGreet and check in patients with professionalism and courtesy Update patient demographics, insurance information, and pharmacy details in the EMR Collect co-pays and process payments accurately Answer incoming calls, route messages, and address patient questions Scan, upload, file, and organize patient charts and documents Review and route documents within the EMR system Assist with check-in, check-out, and kiosk support as needed Schedule patient appointments as directed QualificationsHigh School diploma or equivalent MediClear or equivalent HIPAA certification (required) EMR experience (preferred but not mandatory) Strong multitasking and prioritization skills Excellent verbal and written communication abilities Proficient keyboarding and computer navigation skills Ability to maintain a positive, professional attitude in a busy environment BenefitsPaid time off 401(k) retirement plan Consistent schedule Supportive work environment