Restaurant Franchise Operations - Operations Leader
The world’s largest barbecue concept was founded in 1941 by World War I Veteran, Travis Dickey. It is now run by his grandson Roland Dickey, Jr and Roland’s wife, Laura Dickey. For the past 85 years, Dickey’s Barbecue Pit has served millions of guests Legit. Texas. Barbecue™ alongside their iconic Big Yellow Cup. The Dallas-based, family-founded barbecue franchise serves slow-smoked meats and home-style sides with 'No B.S. (Bad Stuff)' included for dine-in, drive-thru (select locations) and pick-up. We offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions.Dickey’s is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace.Do you have experience being a Franchise Business Consultant supporting multiple independent business owners at the same time? Are you tired of traveling for business every week? Want to work in an office setting with cross-functional and dedicated teams? Prefer a fast-paced environment that focuses on acccountability? If so, then this might be the role for you!Our Franchise Business Leaders support multiple Owner Operators across several time zones from a Dallas based office with minimal travel. Assist/guide/mentor our single-unit and multi-unit Owner/Operatorsbuild sales by focusing on operational excellence, the importance of community involvement and grass roots marketingincrease profitability by training and enforcing adherence to and execution of the business model daily through through good, solid business activities including the detailed management of cost of goods and labor schedulingThis role will be responsible for an assigned district of restaurants and will be evaluated based upon his/her ability to achieve sales and profit growth within the district. This role will grow to support 30 - 60 locations mostly from an office setting requiring minimal travel, sometimes on short notice.Responsibilities include, but are not limited, toAccountability for sales and profitability of assigned franchise locationsInterpreting information from reporting systems and utilizing the data to coach operational standardsUtilizing reporting systems to determine trends in sales and cost of goods and coaching on their useEnsuring compliance of franchise location adherence to all company standardsAnalyze district results and present results and action plans to leadershipTravel as necessary to support , train and enforce standards and complianceBuild sales for assigned stores - increasing existing customer frequency and engaging new customersMeet and/or exceed monthly sales and check count commitments at store and district levelMeet and/or exceed monthly KPI (key performance indicator) metrics at store and district levelResponsible to drive overall quality and brand standards at all levels through direct initiatives Implement, execute, manage and assertively follow up on operational brand strategies that enhance the profitability at store and district levelsCollaborate and work in conjunction with other departments for overall growth and success of the operations department and teamMaintain budget controls on all operations activities tied to districtPrerequisitesHigh School Diploma or GED is required, college degree desired3+ years multi-unit restaurant management experience is requiredExperience supporting multiple Franchisees (10+ locations) required Experience breaking down a P&L to manageable tactics and action stepsRestaurant marketing experience a plusThrive in a results-driven business environmentOutstanding follow upThis role requires living in the Dallas metro area, there is no relocation being offered.