Associate Project Manager (US, West Coast Remote)

Associate Project Manager IReports to:Design Consultant, Project Manager, or Technical Consultant Lead, or Services Manager, Delivery CoachDepartment:Services DeliverySuvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsors and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that clients and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.Associate Project Manager I Responsibilities:Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trialsSupport the Services Delivery project team in:Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questionsDesigning the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the clientAccurately and completely documenting all requirements and participating in internal and external specification review meetingsAssisting with client review meetings of IRT specifications and supporting documents, making any required updatesManaging project schedules and scope, tracking all internal and client tasks required to meet project milestonesManaging the cross-functional project team’s schedule and task assignmentsAssisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UATProviding protocol-specific support to the client and support team after go-liveEnsure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as neededProvide system training to end-users using in-person meetings, web meetings, and user manualsProvide telephone and email support to system users globallyTravel to client sites to attend meetings and conduct user training sessionsPerform other related duties as requiredRequirements:Bachelor's degree required (in life sciences or computer science preferred)Interpersonal and communication skillsTime management and organizational skillsAnalytical thinking abilityCreative problem-solving abilityAttention to detailRole Levels and Experience:No prior experience required