Service Manager

At John Jones Auto Group, we're more than just a place to work - we're a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We're proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff's well-being. Whether you're looking to advance your automotive career or start fresh, we invite you to be part of our journey.Job Description:We are seeking an experienced Automotive Service Manager to lead our growing service department. The ideal candidate will have a strong background in automotive repair, and proven leadership skills. In this role, you'll oversee daily service operations, manage a team of technicians and advisors, ensure high-quality repairs, and deliver an exceptional customer experience. A focus on efficiency, profitability, and team development is essential.ResponsibilitiesEnsure customers receive prompt, courteous, and effective serviceServe as a liaison between technicians and customersTake ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customerManage and hire technicians and service advisorsInterview and make new hiresDistribute work between techniciansPrioritize required servicesEnsure customers have a positive dealership experienceProvide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandledSpend quality time building relationships with the customersQualificationsTechnical automotive knowledgeDemonstrated ability to manage othersOrganized and friendly personalityDealership experience preferredBenefits:Health, dental, and vision insurancePaid time off and holidays401(k) with company matchProfessional development opportunities