Bell Person

Job Description Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Bell Person opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.Salary: $13.00 per hour + tips with annual bonus opportunitiesLocation: 1 Center St, Folly Beach, SC 29439Benefits:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and RestaurantsPOSITION SUMMARY:Bell Persons are responsible for greeting and helping guests with their luggage during check-in and check-out. Their duties include greeting guests during arrival, and departure, retrieval of guests' luggage, escorting guests, describing room facilities, luggage verifications, and ensuring the lobby area and Hotel grounds are in order and clean. Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages, faxes, and guests' messages. Bell persons must also maintain friendly and attentive service.MAIN DUTIES AND RESPONSIBILITIES:Greet guests in a friendly manner and offer assistance with luggage.Setup and breakdown of meeting rooms.Communicate with other departments in a friendly and professional manner.Be aware of local attractions and restaurants and make recommendations to guests.Accurately communicate with other shifts regarding issues arising from day to day operations.Maintain grounds in a clean and orderly fashionControl parking lot accessOther duties as required.JOB REQUIREMENTS:Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotelMaking guests feel welcome and important, presenting the hotel's areas of attraction, showing the guest their room, pointing out room features, opening doors of arriving guests, and collaborating with other departments.Experience: Previous hotel-related experience desired.Skills:Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.WORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationEquipment to Be Used: Phone, Radio/Walkie, Computer, Printer, Cell phonePhysical & Mental Requirements:Regularly required to stand, walk, talk and hear; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.Requires manual dexterity sufficient to operate standard computer equipment.Requires normal range of hearing and vision.Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds.Must be able to resolve problems, handle conflict, and make effective decisions under pressure.Must be able to work outdoors most of the time and be exposed to both extreme heat and cold.Work Environment:The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.WHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.EOE / DFWP