Epic Beaker Certified Analyst

Opportunity DescriptionWe are seeking an Epic Beaker Certified Analyst to support laboratory operations by analyzing workflows, identifying system capabilities, and implementing sustainable solutions. This role partners closely with lab stakeholders to optimize processes, resolve system issues, and support ongoing system enhancements, maintenance, and upgrades.One day a week onsite – at the office Key ResponsibilitiesCollaborate with laboratory customers to assess workflows, operational needs, and system optimization opportunitiesAnalyze application capabilities and implement best-practice solutions aligned with departmental goalsTroubleshoot and prioritize break/fix issues, developing scalable, long-term resolutionsThoroughly test system changes and communicate updates clearly to stakeholdersParticipate in routine system maintenance and quarterly Epic upgradesSupport optimization initiatives by helping define project scope and ensuring adherence to timelinesFacilitate Beaker team workgroup meetings and collaborate on cross-functional initiativesParticipate in shared on-call support rotationSkills & Experience RequiredAP and CP Epic Beaker experienceStrong understanding of laboratory workflowsExperience with security, reporting, and results review processesExperience with ancillary lab systems or integrations strongly preferred (e.g., RALS, Data Innovations, Blood Bank systems, reference lab interfaces, pathology systems)Strong analytical, troubleshooting, communication, and documentation skills3 years' experience with appropriate clinical LIS applications supportEducation & Certifications Epic Beaker CP and/or AP Certification requiredBachelor's degree in computer science or equivalent technical training