Failure Analysis Engineer

Failure Analysis EngineerDepartment: GL6 Repair & ReworkEmployment Type: Full TimeLocation: SMCDescriptionFII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed.ResponsibilitiesInterface with customers and internal cross-functional teams to root cause hardware issues to the component levelPerform engineering investigations of significant customer field and line escalations related to hardware issuesMonitor test failure trends in NPI and provide corrective actions to improve production test yieldsDesign and develop debug tools to improve debug process and efficiencyProvide training to technicians and debug team on new and existing debug procedures and product troubleshootingSupport internal communications of techniques and processes for WW RMA & Service CentersDrive "best practices" across WW Operational, RMA & Service SitesProgram manage CSP/Enterprise account Reliability requirementsFacilitate Reliability strategy discussionsOther duties as assignedQualificationsBachelor's or Master's degree in electrical or computer engineering requiredMinimum of 4 years' experience designing and debugging Industry Standard Computing platforms requiredExperience in hardware/firmware/software development and test methodologies preferredKnowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferredReasons you should work for us:Comprehensive benefits package including medical, dental, and vision insurance coverage.Basic life insurance and short-term disability coverage provided by employer.Supplemental life insurance and long-term disability coverage options available.401K with employer contribution.Personal, Vacation, and Holiday paid time off for all full-time employees.Onsite Aurora Health & Wellness Center available for all employees.Employees are continuously encouraged to learn and grow their careers in smart manufacturing.