HVAC Technician
Job Description
:Job OverviewWe are seeking a dynamic and skilled HVAC Service Technician to join our team and deliver exceptional heating, ventilation, air conditioning, refrigeration, and mechanical services. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of HVAC systems and related equipment across various properties. Your expertise will ensure optimal system performance, energy efficiency, and customer satisfaction. This position offers an exciting opportunity to work with cutting-edge technology and contribute to the comfort and safety of our clients' environments.ResponsibilitiesDiagnose and repair HVAC, refrigeration, boiler, and plumbing systems using schematics and diagnostic tools. Perform maintenance, installations, and field service for heating, cooling, and mechanical equipment. Interpret technical diagrams, complete emergency and scheduled service calls, and use welding/mechanical skills as needed. Maintain accurate service records, safely operate a company vehicle, and recommend system upgrades and solutions to improve customer comfort and air quality.ExperienceProven experience as an HVAC service technician or in a similar field service role with a strong background in HVAC/R systems.Hands-on experience with construction projects involving HVAC installation or maintenance is highly desirable.Knowledge of refrigeration systems including ammonia refrigeration is preferred.Familiarity with plumbing systems, appliance repair, boiler operation, welding techniques, and property maintenance practices.Mechanical aptitude with the ability to read schematics and technical drawings accurately.Prior experience working with HVAC design principles and equipment repair is advantageous.Valid driver's license with a clean driving record; experience operating various field service vehicles is a plus. Join us to be part of a passionate team dedicated to delivering top-tier HVAC solutions! We value proactive problem-solvers who thrive in dynamic environments and are eager to enhance their skills in mechanical systems repair and maintenance. This role offers the chance to grow professionally while making a tangible impact on our clients' comfort and safety through expert service delivery.What We Want from You· Culture alignment· Rockstars only· Bought into the vision· Meets our expectationsTo Succeed in this RoleWe employ a front-line service system that, when followed, will consistently generate 5-star reviews.The office team has your back and will ensure you have sufficient time with each customer to do a thorough and complete job.You are willing to take on the hot attics and crawl spaces to get the job done. And you are willing to take the time to explain things to the customer in a way they will understand.You are committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development.How We'll Measure PerformanceHere are some ways we'll measure your performance in the role.· Punctuality, Reliability, and Availability – These things impact our customers and the rest of the team.· Quality of Work – The work must be done correctly the first time.· Efficiency – Doing the job well and promptly are critical to success in this role.· Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring high customer satisfaction.· Key Service Metrics – We use a scorecard system so that you have clear goals that you are confident you can achieve and will know exactly how you are performing.How to Know If This is the Job for You· You are team oriented. When you join Aire Serv as an HVAC technician, you will be part of our local team and a larger community of like-minded service technicians.· You love a smooth process. Our HVAC techs follow our Aire Serv process, ensuring a consistent and amazing experience for our clients, while growing their income and career.· You empathize with the customer. You understand what a customer is going through and show that you care by listening to their concerns. You walk them through their options in a way that the customer understands. You are there to help today and in the future.Job RequirementsThese are the minimum requirements to be considered for this position.· Experience in residential HVAC· Valid driver's license and clean driving record· Ability to lift 60 lbs.· Excellent communication skills with customers and office team· Professional appearance and personality