Sales Operations Analyst

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy.https://epacflexibles.com/This role has a competitive salary range of $80-90k per year depending on skills and experience, with a generous leave and benefits package. Hybrid office setting with remote work at least 2 days per week and occasional travel to facilities and meetings.EPac Flexibles Offers a Generous Benefits Package That Includes3 Medical OptionsDentalVisionEmployer paid Short and Long term disability401K with employer match120 hours Paid Time offPaid holidaysPotential for profit sharingOpportunities to cross trainand more!. Summary Of PositionThe Sales Operations Analyst is responsible for the health and performance of our sales engine. You will own our CRM, performance reporting, and bridge the gap between the Sales team and other groups. This position is ideal for an ambitious, detail-oriented professional who seeks to join a growing company. This position will also provide the opportunity for independent initiative and judgment to improve systems, reporting & analytics, and reduce manual processes. Full benefits packages, including health/life insurance and 401(K) are offered.Essential Functions And ResponsibilitiesSales Strategy & Analytics: Track and analyze key performance indicators (KPIs) for sales reps, including pipeline velocity, win/loss and lead conversion ratios and forecast healthCustomer & Order Analytics: Build custom reports for customer and order trend analysis to reduce churn and create a weekly, monthly, and quarterly cadence to distribute to sales team and executive teamCRM OwnershipServe as the primary champion and Subject Matter Expert for our CRM (SalesForce). Maintain data integrity, build custom reports, and automate workflows to reduce administrative "friction" for repsTerritory And Quota PlanningAssist Sales Leadership team in the planning of territories and quota assignmentsSales Enablement & OnboardingDevelop and refine training materials and best practice documentation to onboard new reps and improve the efficiency of the existing teamProject ManagementLead and implement strategic sales initiatives from planning to implementation and execution.Non-essential Functions And ResponsibilitiesAssist in developing documentation and procedures to improve ePac’s sales process and performancePerforms other duties as assignedUtilize all available resources (other than only Google) to obtain answers to questionsJob Knowledge, Skills & AbilitiesWorking knowledge of sales processes in a high growth environmentAbility to handle ambiguity and turn large datasets into actionable insightsExcellent project management skillsAbility to communicate in a clear, concise, understandable mannerProven ability to maintain a high level of qualityGood time management skills and able to shift priorities and take tasks to the finish lineAbility to adjust in a fast-paced environmentMust be a team player and able to multitaskHighly organized and detail orientedSelf-motivated, energetic, enthusiastic, and innovativeExperience And EducationEducation: Bachelor’s degree in Business Administration or Engineering related fields 1-3 years experience in sales, consulting, engineering, or finance related fieldsExperience with large datasetsCRM experience required and SalesForce experience strongly preferredExperience with SQL, Tableau or PowerBI preferredExcellent communication and interpersonal skills.Strong problem-solving skills and attention to detail.Experience in developing training material and conducting training sessionsWORK ENVIRONMENTHybrid office setting with remote work at least 2 days per week and occasional travel to facilities and meetingsAll Employees will have the ability to learn, train and develop well rounded skills to support all facets of managing and growing our ePac business modelePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO PosterThe Pay Range For This Role Is80,000 - 90,000 USD per year(Chicago)