Assistant Care Coordinator

Responsive recruiterBenefitsCompetitive salaryEmployee discountsWellness resourcesJob SummaryThe Care Coordinator Assistant supports the daily operations of a home health agency by assisting with client care coordination, caregiver scheduling, and communication. This role serves as a key link between clients, caregivers, and office staff to ensure high-quality, consistent, and compassionate care delivery.Key ResponsibilitiesClient SupportAssist with onboarding new clients, including intake, documentation, and service setupMaintain up-to-date service notesCommunicate with care coordinatorEnsure client needs and preferences are communicated clearly to caregiversCaregiver CoordinationSchedule caregivers for shifts based on client needs, availability, and skill levelConfirm and monitor caregiver attendance and punctualityAssist in managing call-outs, shift changes, and last-minute coverageCommunicate assignments, updates, and expectations to caregiversAdministrative DutiesAnswer phones, emails, and inquiries from clients and staffAssist with maintaining compliance documentation (HIPAA and agency policies)Prepare daily/weekly schedules and reports for the Care CoordinatorSupport timekeeping, visit verification, and basic payroll-related tasksFile and organize documentation accurately and efficientlyOperations SupportHelp ensure all services are delivered according to care plans and agency standardsReport client or caregiver concerns to the Care Coordinator promptlyAssist with quality assurance checks and follow-upsQualificationsHigh school diploma or equivalent (required)Experience with schedulingStrong communication skills (both verbal and written)Excellent organizational and multitasking abilitiesAbility to work in a fast-paced, team-oriented environmentProficient in Microsoft Office and scheduling softwareKnowledge of HIPAA and confidentiality practicesReliable, professional, and compassionate demeanorMust DriveCore CompetenciesCustomer service and relationship managementProblem-solving and conflict resolutionTime management and attention to detailAbility to remain calm under pressureWork EnvironmentOffice-based role within a home health agencyFrequent communication with clients, families, and caregiversMay require occasional after-hours support for urgent scheduling needsSchedulePart-TimeCompensación: $19.00 per hourLive your best life possible while helping others live theirs.Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:Treated with respect and dignity.Provided exceptional training on a regular and ongoing basis.Are never alone in the field - support is always available.Thoughtfully matched with clients that they are compatible with.Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.Equal Opportunity Employer: Disability/Veteran.