Intern - Retail Operations

DIVE IN TO A NEW CAREER WITH LESLIE'S:Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states-enabling consumers to engage with Leslie's whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.This position is not open to agency submissions.This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.Job Overview:The Retail Operations Support Intern provides operational and administrative support to the Corporate Retail Support team while gaining hands-on experience with retail processes and initiatives. This role offers exposure to multiple projects, including price auditing, store communications, Omni execution, secret shopper programs, and seasonal performance analysis. Depending on the area of focus during the internship, the intern may be involved in a variety of the responsibilities outlined below.Responsibilities:Support the Price Drop Initiative and audit corresponding weights and measurementsAssist with tracking and reporting price adjustmentsHelp execute and support the new Same Day Delivery experienceAssist in monitoring workflows and ensuring timely updatesManage postings through Wavelink and Sync SwimAssist with the Secret Shopper call programSupport store-level communications and operational requestsAssist in preparing seasonal readiness reportsAnalyze performance metrics and provide insights to the teamParticipate in special retail support projects and process improvement initiativesProvide administrative assistance to the Corporate Retail Support teamAssist with ad-hoc projects and operational initiatives as neededQualifications:Currently pursuing or recently completed a bachelor's degree, with an expected graduation date within the next yearDetail-oriented, punctual, and able to follow through on commitmentsStrong written and verbal communication skillsDesire to learn and grow professionally in a corporate retail environmentAbility to work collaboratively in a fast-paced team settingInternship Details:Schedule: Monday - Friday, 8:00 AM - 5:00 PMDuration: 4 monthsIdeal Start Date: April 7, 2026Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.