JOBSEARCHER

Turndown Attendant (Casual)

AccorhotelKoloa, HIMay 16th, 2026
Turndown Attendant The Turndown Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms whilst providing nightly turndown service for all guestrooms. What you will be doing:Overall tidying of occupied guestrooms to include, but not limited to: dusting, arranging guest belongings neatly, turndown beds, remove soiled linen, retrieve clean linen from linen closets, vacuuming if required, bathroom cleaning if required, replenish rooms with supplies, etc. Take initiative to add a personalized experience for the guest Maintain proper usage of cleaning supplies and equipment Accurately report room status reports throughout the duration of your shift Take ownership of guests' privacy and belongings, while ensuring exceptional service Work effectively and contribute positively to a team Keep linen closets, supply closet and landing organized and clean Report damage or malfunction in hotel rooms/areas Respond professionally, politely, and efficiently to requests from guests Use hands to lift, carry, or pull objects that may be heavy Maintain excellent grooming and uniform standards Read, understand and follow all department policies Your experience and skills include:Warm and caring personality; previous housekeeping experience is an asset Basic understanding of the English language Ability to anticipate and focus attention on guest needs by being professional and welcoming Lifting requirements up to 25lbs Carrying of objects weighting up to 50lbs Excellent organizational skills and time management Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests Hourly Rate: $25.90 USD Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization. Your team and working environment: Come join the energetic and caring Housekeeping 'Ohana at the Fairmont Orchid. We work together as a dynamic team to ensure that our guests are well looked after and the hotel maintains the utmost cleanliness. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!