Housing Business Operations Lead

Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. The Operations Manager is responsible for the day-to-day operation of two offices in North Carolina (Charlotte and Raleigh) of an international commercial real estate advisory firm. This is an excellent opportunity for candidates with experience in administrative management and the ability to multi-task, meet deadlines, and to assume a highly visible role in a best-in-class organization.Human Resources ManagementOversee workflow for optimum service from administrative staff.Follow all required human resource policies and procedures and update personnel when changes or conditions warrant.Recruit and interview administrative staff positions. Train and supervise administrative staff.Conduct performance/salary reviews and disciplinary reviews.Accounting ManagementManage and oversee all day-to-day aspects of the accounting process such as accounts payable, accounts receivables and collections, broker statement reconciliation review, direct transaction expense (POT) account maintenance and statement reconciliation, and review/approve expense reports.Responsible for reviewing commission billings, managing approval process, and monitoring billing status.Local Facilities ManagementInterface with landlord/building management regarding office lease, rental payments, security measures, and parking facilities. Liaison between building management and employees.Purchase and order approved equipment, furniture and fixtures.Manage and review vendor contracts for goods and services.Manage regional office moves, expansions, and/or space coordination.Liaison with Savills corporate departments regarding finance, human resources, legal (including broker licensing and compliance with respective State licensing laws), technology, research, marketing, events, advertising and public relations.Manage multiple offices remotely (travel to the Raleigh office once a month).Work on local, regional, and national special projects as required.Coordinate special events as needed.Strong and comprehensive command of financial and accounting reporting practices.Promote compliance with company policies and employment laws.Effective manager experienced in hiring, training, coaching, motivating, and developing staff.High degree of proficiency in MS Office (Word, Excel, PowerPoint), Salesforce, and accounting systems. Familiarity with Adobe Creative Cloud a plus.Willingness to "do what it takes to get the job done" including assuming general office administrative responsibilities as needs require.Consistently demonstrate a high level of performance and professionalism.Minimum 7-10 years of experience in administrative management; experience in commercial real estate a plus.Bachelor's degree and/or equivalent combination of education and experience preferred.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.