Front Desk Associate

Job Description Benefits:Bonus based on performanceCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & developmentCompensation & Schedule$20$28/hour (base + incentives + tips)3040 hours/week34 days/week, typically 7:45 AM 5:15 PMWhy This RoleWork hands-on with dogs every dayStrong team culture with a supportive environmentClear path to growth into Assistant Manager and Manager rolesComplimentary service membership + performance-based raisesAbout the RoleAs a Dog Wellness Advocate, you are the first impression for every dog parent. Youll deliver exceptional service, ensure a safe and welcoming environment, and educate customers on the value of routine dog care. This is a sales-driven role built on building relationships, trust, and genuine enthusiasm for dogs.What Youll DoDrive membership sales through customer connection and educationRecommend services, add-ons, and products to meet customer needsManage appointments, customer profiles, and phone inquiriesProvide a clean, organized, and welcoming front-of-house experienceResolve customer questions and concerns with professionalismWhat Were Looking ForOutgoing, positive personality with strong people skillsGenuine love for dogs and their wellbeingConfidence in sales (membership or retail experience preferred)Strong communication and basic tech/computer skillsReliable, self-motivated, and team-orientedAbout ScenthoundScenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs.We provide membership-based wellness services focused on a dogs Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring dogs receive consistent hygiene and preventive care. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.