System Engineer

Job Title: IT Support Specialist Job Type: Full-Time | On-Site Location: Foxborough, MAJob SummaryWe are seeking an experienced IT Support Specialist to provide technical support, systems administration, and infrastructure management in a fast-paced environment. The ideal candidate will have strong experience supporting Windows environments, Microsoft 365, Azure administration, networking, cybersecurity practices, and disaster recovery processes. This role requires a hands-on professional who can independently manage multiple priorities while ensuring system reliability, security, and end-user support.Key ResponsibilitiesProvide day-to-day IT support for users, systems, hardware, software, and network-related issues.Manage and maintain Windows server and workstation environments.Administer and support Microsoft 365, Azure, user accounts, permissions, and cloud services.Configure, troubleshoot, and maintain networking components including TCP/IP, DNS, DHCP, VLANs, switches, routers, and firewalls.Monitor system performance, security, backups, and overall infrastructure health.Support and maintain cybersecurity standards, endpoint protection, access controls, and security best practices.Assist with disaster recovery planning, backup management, testing, and business continuity procedures.Install, configure, and troubleshoot desktops, laptops, printers, and peripheral devices.Document technical procedures, system configurations, and support activities.Collaborate with internal teams and vendors to resolve technical issues and improve IT operations.Prioritize and manage multiple tasks while maintaining service levels and response times.Required Qualifications5+ years of experience in Systems Administration / IT Support roles.Hands-on experience with networking technologies including TCP/IP, DNS, DHCP, VLANs, and Firewalls.Experience supporting Microsoft 365, Azure, and Windows environments.Knowledge of disaster recovery, backup processes, and business continuity planning.Strong understanding of cybersecurity principles, endpoint security, and IT best practices.Experience troubleshooting hardware, software, networking, and infrastructure issues.Ability to work independently and manage multiple priorities in a dynamic environment.Excellent verbal and written communication skills.