Student Wellness Services Office Manager

Job SummaryMaintains a complex office providing student wellness needs in health and counseling. Performs clerical duties in maintaining records and taking care of administrative duties including supervising staff and student workers. Interfaces with outside vendors and assists director with budget functions, data tracking and coordination of departmental activities, meetings and events.Required Duties And Responsibilities Oversee daily clinical operation of medical and counseling services Supervise staff and student employees Licensed Vocational Nurse (LVN)Assists the Physician when needed (vitals, clinical tasks, referrals, venipuncture, vaccination, medical testing results)Responsible for the cleanliness of the examination rooms and laboratory area. Refills supplies in the examination rooms as needed. Monitors and restocks Student Health Services First Aid kit. Monitors and restocks Residence Hall medication/first aid kit. Inventory (vaccines, medication, supplies). Referrals Follow-up callsAfter-hours Emergency Facilitation Transportation All other responsibilities noted on LVN job description. Student front office workersClerical tasksMedical records managementScheduling patient/client appointments Mail pick-up and drop-offTransportationProvide supportive tasks to Providers and Therapists as needed.Staff management KRONOS & timesheets Weekly schedule, monthly On-call schedule, staff recruitment, interviews & hiring, training, assessments Facilitates communication Screens calls to the Director Notifies the Director of any problems concerning either direct or indirect patient/client care Makes referrals Schedules appointments Answers questions regarding requirements, health insurance and department practices and procedures Designs and produces office forms, brochures and flyers in collaboration with Director, Associate Director of Counseling Services and Medical Director Responsible for coordinating modifications to department website with student life/university webmasterServes as Public Relations representative for Student Wellness Services, interfacing with: Potential students and their families Outside vendors (Quest, Labcorp, TCI Combustion Services, The Doctors Company, Riverwalk Pharmacy, SimonMed Imaging, Point & Click, Moore Medical, NuCare, Office Depot, 4Imprint) Mid-level and upper-level management of various departments at La Sierra University. Assists Director in the following areas Budget functionsPrepares paperwork for departmental financial transactionsMonitors technology and equipment needs, replacement and maintenanceAligns funding availability with travel projectionsAligns budget allotments with departmental supply needsOrders office and medical supplies as neededKeeps accurate and updated records of expendituresDepartment credit card reconciliation Tracks data (includes monitoring, reporting, and managing records)Equipment usage and availabilityAnnual report Fee schedules Staff performance assessment Patient/client satisfaction survey Contract management Department vehicle management Employee testing/training Annual Tuberculosis screening CPR training AED training Customer Service training Clerical Skills training HIPAA Compliance training Coordinates departmental activities, meetings and events Annual purge of medical records Annual departmental “Spring-cleaning” Scheduling staff meetings Renovation and reorganization of office Preparation for OACS orientations Preparation for H.U.B. Fair, Sexual Health Awareness Week and Wellness FairPoint & Click Electronic Health Record System(EHR) Implementation, meaningful use, and technician Training of staff and student workers Monitors loaning of department equipment, e.g. crutches, walker, wheelchair, diffuser etc.Manages and maintains administrative Department RecordsIn-house IT specialist for minor software and hardware problems with department equipmentInternational student insurance enrollment managementDepartment HIPAA coordinatorVaccine Coordinator for Vaccines For Children (VFC) ProgramPublic Access Defibrillator Program coordinatorQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enableEducation/Experience:individuals with disabilities to perform the essential functions.Bachelor's degree (B. S. or B.A.) from four-year college or university; two years medical office or related experience and/ortraining; or equivalent combination of education and experience.Language Ability:Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability torespond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Abilityto write speeches and articles for publication that conform to prescribed style and format.Math Ability:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference,and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety oftechnical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Computer Skills:Expertise in Microsoft Office. Experience using Banner. Ability to learn FileMaker Pro and Point and Click (EHR). Ability totype 70 wpm.Supervisory Responsibilities:Ability to direct student workers and subordinate staff.Additional Requirements:Candidate must be a member of the Seventh-day Adventist Church. Incumbent must have strong leadership, organizational, multi-tasking and project management skills. They should also be solution-oriented as well as be a highly motivated self-starter. Abilityto maintain office, student and departmental records. Ability to provide assistance to the Department chair, staff, and contractinstructors. Ability to be able to prioritize job assignments and to meet deadlines. Ability to understand budgets and be able toassist the chair in maintaining the budget, as well as in writing contracts.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing theessential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theEssential Functions.While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes orairborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theEssential Functions.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specificvision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjustfocus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel andtalk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel,crouch, or crawl.Wage Range: $22.30 to $26.25 per hour Hour, plus Generous Benefits