Car Wash Associate

Description:Position Summary:Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross-trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1500 locations across the United States.What We Offer:Competitive WagesWork today, get paid tomorrow through our earned wage access program*401K with Company MatchTeam Member DiscountsFlexible SchedulingTuition ReimbursementEmployee Assistance ProgramAdditional benefits for FT team members Responsibilities:Maintain the overall appearance and cleanliness of the car wash by performing cleaning of facility, equipment room, exterior grounds and vacuum area and ensures everything is kept in the appropriate place and organizedEnsures all equipment (Payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue does arise they are able to resolve the issue or submits a Service Channel ticketGreets all guests in a friendly manner to make them feel welcomed and appreciated and provides assistance, when needed, in any area concerning car wash process or at the vacuumsHandles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent mannerAbility to work in a fast paced work environmentThe associate should be able to know how to use certain equipment for them to be able to work efficiently in an automated facilityEnsure company policies and procedures are adhered to in carrying out given tasks dailyCar Wash Associate will also be cross trained within retail store to greet and serve guests, operate registers, stock shelves, clean store areas needed, and help Store Manager in any way needed Working Relationships: Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors. Requirements:Minimum Education: N/APreferred Education: High School or GEDMinimum Experience: 3 months as a Guest Service Associate with Turkey Hill or previous car wash experiencePreferred Experience: 6 -12 months car wash, retail, guest service, or restaurantLicenses/Certifications: N/ASoft Skills:Comfortable talking and interacting with guests and team membersHigh energyAbility to work independentlyTeam oriented; willing to give extra effort to help othersHours & Conditions: Scheduling This position is full time or part-time and involves working a variety of hours, day and night, as Turkey Hill Car Wash and retail locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.Travel 5% - to cover other locations as needHours & Conditions: Full time (30-40 hours) and Part-time (up to 29 hours) Other Specialized work attire requirements