Drug & Alcohol Collection Specialist (Male)

Why Join Test Smartly Labs?Test Smartly Labs is the premier Direct-Access Lab Testing company in Greater Kansas City, serving individuals, businesses, and organizations since 2011. We've built our reputation on three principles: accuracy, affordability, and exceptional customer service. With five convenient locations across Missouri and Kansas, we provide a comprehensive range of testing services including drug and alcohol testing, blood and lab testing, DNA and paternity testing, STI/STD testing, and genetic health testing.At Test Smartly Labs, you'll join a team of knowledgeable professionals who take pride in helping our community. We offer a supportive work environment, comprehensive training, and the opportunity to develop valuable skills in a growing healthcare-adjacent field. If you're looking for a stable, long-term career with a company that values professionalism and integrity, we want to hear from you.About This PositionWe are seeking a reliable, detail-oriented Drug & Alcohol Collection Specialist to join our team. This position performs DOT and non-DOT drug and alcohol specimen collections, including direct observation collections for male donors as mandated by federal regulations. You will serve as a frontline representative of our company, ensuring accurate documentation and exceptional customer service while maintaining the integrity of the collection process.Comprehensive Training ProvidedNo prior specimen collection experience? No problem. Test Smartly Labs will train you to become a skilled collection specialist. Our comprehensive training program covers:DOT Drug Testing protocols and compliance (49 CFR Part 40)Non-DOT urine, hair, saliva, nail, and mouth swab collectionsBreath Alcohol Testing (BAT) certificationLegal DNA collection and chain-of-custody proceduresSweat Patch application and collectionAnd much moreWe sponsor your DOT certification for Specimen Collections and Breath Alcohol Testing — obtained within 60 days of hire.Regulatory Requirement — Bona Fide Occupational QualificationFederal regulations under 49 CFR Part 40.67(g)(2) mandate that direct observation collections must be performed by a collector of the same gender as the donor. This position requires the collector to perform direct observation collections for male donors. Gender is a Bona Fide Occupational Qualification (BFOQ) for this role pursuant to Title VII of the Civil Rights Act of 1964 and applicable state laws. Male applicants are required for this position to comply with federal DOT regulations.Key ResponsibilitiesConduct specimen collections following DOT and non-DOT protocolsPerform direct observation collections for male donors as required by federal regulationsMaintain strict chain of custody documentation with complete accuracyExecute legal DNA collection proceduresComplete all testing forms, lab paperwork, and software documentation accurately and promptlySterilize and clean collection equipment; maintain organized examination roomsDeliver professional, courteous service to all donors, clients, and company representativesAdhere strictly to HIPAA regulations and all laboratory policies and proceduresRequired QualificationsExperienceMinimum 1–2 years of relevant work experience in healthcare, customer service, medical office, laboratory, or a related fieldProfessional Skills — Non-NegotiableExceptional attention to detail — accuracy in documentation is mandatory, not optionalOutstanding customer service abilities — you will interact with clients daily and represent our companyProfessional demeanor and composure — must maintain professionalism in all situationsStrong verbal and written communication skills — clear communication with donors, staff, and clients is essentialComputer proficiency — must be comfortable with Excel, Word, Outlook, and various software systemsMandatory RequirementsValid driver's license and reliable personal transportation (required for mobile and onsite collections)Must pass pre-employment drug screening and consent to random drug testing as a condition of continued employmentMust pass criminal background checkAuthorization to work in the United StatesPreferred QualificationsPrior drug testing or specimen collection experienceMedical Assistant certification or Phlebotomy certification — enables expanded responsibilities including blood draws and additional lab testing proceduresKnowledge of 49 CFR Part 40 regulationsExperience with detailed documentation and compliance proceduresWillingness to perform mobile and onsite testing — a significant plus for candidates seeking additional hours and varietyBilingual abilities (English required, Spanish or other languages a plus)Experience in fast-paced, high-volume environmentsDrug-Free Workplace PolicyTest Smartly Labs maintains a strict drug-free workplace. As a drug testing provider, we hold ourselves to the highest standards. All employees must:Pass a pre-employment drug test prior to start dateSubmit to random drug testing throughout employmentRemain drug-free as a condition of employmentIllicit drug use is strictly prohibited and will result in immediate termination. If you cannot commit to a completely drug-free lifestyle, this position is not for you.Attendance and Punctuality PolicyReliable attendance and punctuality are essential to this role. Our clients depend on us to be available during business hours, and our team depends on each member to fulfill their responsibilities.Consistent, on-time attendance is required — not requestedExcessive absences, tardiness, or unreliable attendance will result in terminationCandidates seeking a long-term, stable position are strongly preferredCompensation and BenefitsStarting Pay: $18+ per hour (based on experience and qualifications)Monthly Performance Bonuses: Earned bonuses for Attendance, Punctuality, Customer Service, and Performance are paid monthly when criteria are met. Your dedication and excellence are recognized and rewarded.Overtime Opportunities: Additional hours are available through mobile testing and business-on-site collections. We serve clients throughout the Greater Kansas City area, providing testing services at their locations. Team members willing to travel for mobile and onsite collections can increase their earnings while gaining diverse experience.Benefits PackageHealth InsuranceDental InsuranceVision InsuranceDisability InsuranceLife InsuranceTeleHealth ProgramPaid Time OffEmployee Discount on Testing ServicesEqual Opportunity EmployerTest Smartly Labs is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state, or local protected class.Note: Gender is a Bona Fide Occupational Qualification for this position as required by federal DOT regulations (49 CFR Part 40.67(g)(2)) governing direct observation specimen collections.