Downtown Place Manager - Seasonal

Role Overview:Downtown Ambassadors are the frontline place managers of Downtown Sioux Falls. This is a hands-on, outdoor position responsible for maintaining a clean, welcoming, and vibrant district while serving as a visible point of hospitality, safety, and care. Ambassadors work year-round in all weather conditions and play a critical role in shaping how residents, visitors, and businesses experience Downtown.Ambassadors take pride in their work, care deeply about the district, and approach each day with a service-first mindset. From cleaning sidewalks and installing banners to assisting visitors and conducting welfare checks, this role requires physical stamina, situational awareness, empathy, and a strong sense of ownership. Ambassadors are not just maintaining Downtown—they are helping it thrive.Key Responsibilities:Maintain cleanliness and appearance of the district, including litter removal, trash servicing, graffiti abatement, power washing, and general care of public spaces.Provide hospitality and ambassador services, assisting visitors with directions, information, and escorts while serving as a friendly, approachable presence Downtown.Perform seasonal and special projects, including snow and leaf removal, banner installation and maintenance, flower basket care, and holiday or beautification initiatives.Support quality-of-life efforts, including welfare checks, compassionate outreach, and triaging concerns to appropriate community resources.Monitor and report safety or maintenance concerns, including suspicious activity, damaged infrastructure, or environmental hazards.Conduct business check-ins, building positive relationships with downtown stakeholders and communicating needs or concerns to the BID team.Operate vehicles and equipment safely, supporting daily routes, asset care, and efficient service delivery across the district.Qualifications:Valid driver's license and ability to safely operate DTSF vehicles and equipment.Ability to work outdoors year-round in all weather conditions.Physically able to stand and walk for extended periods and occasionally lift 51–100 poundsFriendly, outgoing, and comfortable engaging with the public in a professional, service-oriented manner.Strong situational awareness, good judgment, and ability to remain calm under pressure.Dependable, team-oriented, and able to follow established routes, systems, and safety protocols.Deep appreciation for Downtown Sioux Falls and pride in caring for public spaces.J-18808-Ljbffr