Associate Client Support Consultant - Bilingual

Overview As an Associate Client Support Consultant, you help clients maximize ADP products through expert service and tailored solutions. You work across a fast-paced, collaborative team to resolve questions and improve client outcomes. Your bilingual (English/Spanish) communication fuels trusted relationships and drives value. This hybrid role combines hands-on support with strategic input to enhance client satisfaction and product adoption. ResponsibilitiesServe as a trusted advisor for ADP products and technologies, applying broad expertise to resolve client issuesIdentify solutions by considering client needs and providing actionable recommendationsBuild and nurture client relationships over the phone, showcasing product value and exceeding expectationsSuggest best practices and training opportunities to ADP leadership based on client feedback Key requirementsFluent in English and SpanishAt least one year in a customer service environmentBachelor's Degree or equivalent in education and experienceStrong focus on client satisfaction and HR/HRIS systems experiencestrong client relationship-buildingexcellent communication (verbal and written)learning agility and critical thinkingHRIS/domain knowledge (HR, Payroll, Tax)proficiency with web technologiesexperience with multiple operating systems