Financial Counselor – Jobs Plus

Job OverviewDepartment: Jobs PlusWork Schedule: Mon, Wed, Thu, Fri 10 am- 6 pm, Tue 11 am – 7 pm Regular, Full TimePay Type: $60,000 - $65,000 yearly, commensurate with experienceExemption Status: Non-ExemptLocation: Fully onsite in the Lower East SideStart Date: July 1, 2026Organizational OverviewHenry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services, arts, and health care programs. Building on its 130+year legacy of innovation and effective programming, Henry Street offers more than 50 programs and is one of New York City’s largest social service agencies.Position OverviewHenry Street Settlement is seeking a dynamic and mission-driven Financial Counselor to support the Jobs Plus Program in Manhattan's Lower East Side (LES), a place-based workforce initiative designed to increase employment, earnings, and financial stability among NYCHA residents. The Financial Counselor plays a critical role in advancing financial capability, asset building, and long-term economic mobility through individualized coaching, group workshops, and strategic partnerships.QualificationsMinimum QualificationsBachelor’s degree and 2+ years of experience in community-based work, financial counseling, workforce development, or related field; ORHigh school diploma/equivalent and 6+ years of relevant experience; OREquivalent combination of education and experience (minimum 1 year of directly relevant experience required)Preferred QualificationsExperience in financial counseling, coaching, or financial educationBackground in workforce development, case management, or human servicesFamiliarity with public benefits systems and community resourcesStrong understanding of economic mobility pathways and employment strategiesBilingual (Spanish, Chinese, or Mandarin) strongly preferredCore CompetenciesStrong interpersonal and coaching skills with the ability to engage in diverse populationsAbility to manage multiple priorities in a fast-paced, community-based environmentExcellent communication, facilitation, and relationship-building skillsHigh attention to detail and strong organizational capacityCommitment to equity, economic empowerment, and community impactAdditional InformationThis is a grant-funded position with an anticipated end date of June 30, 2027NYCHA residents are strongly encouraged to applyKey ResponsibilitiesFinancial Coaching & Case ManagementConduct comprehensive financial assessments and provide 1:1 coaching to support members in achieving goals related to budgeting, credit building, savings, and debt reductionDevelop individualized financial action plans and monitor progress toward milestonesSupport members in navigating complex financial challenges (e.g., debt, collections, student loans, wage garnishments)Jobs Plus Rent Incentive (JPEID)Educate participants on the Jobs Plus Earned Income Disregard (JPEID) and its impact on rent stabilizationSupport enrollment, tracking, and ongoing member engagement in the incentive programReinforce financial behaviors that promote savings and income growthBenefits Access & Financial StabilityUtilize tools such as ACCESS NYC to assess eligibility and connect members to public benefits (SNAP, cash assistance, healthcare, etc.)Provide guidance on NYCHA policies (ACOP), rent calculations, and recertificationsAssist members in resolving tenancy or financial-related issues in coordination with property managementWorkshops & Financial EducationDesign and facilitate financial literacy workshops and group seminarsDeliver curriculum on topics such as banking, credit, savings, and asset-building strategiesIntegrate financial capability into broader workforce programmingPartnership Development & Resource NavigationBuild and maintain partnerships with financial institutions, community-based organizations, and city agenciesConnect members to affordable banking products and financial servicesCoordinate referrals to specialized services (legal, business development, etc.)Outreach & Community EngagementConduct outreach within NYCHA developments to promote financial counseling servicesCollaborate with Jobs Plus staff to drive program engagement and participationData, Reporting & ComplianceMaintain accurate and timely case notes, service data, and outcomes tracking in designated systemsMonitor member progress and ensure accountability toward program goalsSubmit regular reports to program leadershipParticipate in required training through HRA and NYC Office of Financial Empowerment (OFE)Any other duties assigned by the Supervisor and program leadershipEssential Physical Job FunctionsMust be able to work fully onsite in the Lower East Side