Network Security Engineer

Akkodis is seeking a hands-on Network & Security Engineer to support and maintain the company's critical network, security, and IT infrastructure. This role is ideal for an experienced engineer who thrives in a fast-paced operational environment, enjoys troubleshooting complex issues, and takes pride in keeping systems running smoothly.Unlike architecture or design-focused positions, this role is heavily centered on day-to-day network operations, incident resolution, ticket management, infrastructure support, and end-user assistance. The successful candidate will serve as a key technical resource responsible for maintaining network reliability, security, and overall IT functionality across the organization.Key ResponsibilitiesMonitor, maintain, and troubleshoot enterprise network infrastructure, including routers, switches, wireless networks, VPNs, and firewalls.Support and administer Cisco networking technologies, including Cisco ASR routers, Cisco Wireless Controllers, and other Cisco enterprise networking products.Investigate and resolve network connectivity, routing, security, and performance issues.Manage and support firewall configurations, VPN connectivity, and network security operations.Handle technical support tickets and provide timely resolution to infrastructure and end-user issues.Provide IT support for Ubuntu Linux, macOS, and Windows environments.Support employee workstations, laptops, peripherals, software installations, and system troubleshooting.Assist with office IT operations, hardware deployments, inventory management, and general technical support tasks.Collaborate with internal teams to ensure network availability, system reliability, and operational excellence.Document troubleshooting procedures, configurations, and support activities.Required QualificationsCCNP certification preferred or CCNP with 1–2 years of professional networking experience, or5–6+ years of hands-on network engineering experience.Strong experience supporting enterprise networking environments.Experience with Cisco routing, switching, wireless, and security technologies.Working knowledge of VPNs, firewalls, routing protocols, and network troubleshooting.Experience supporting Ubuntu Linux, macOS, and Windows operating systems.Background in IT helpdesk, desktop support, or end-user support environments.Strong troubleshooting and problem-solving skills.Ability to manage multiple priorities and work effectively in a ticket-driven support environment.Preferred SkillsExperience supporting mixed enterprise environments with networking and systems responsibilities.Familiarity with network monitoring and management tools.Experience working in security-conscious or highly regulated environments.Strong communication skills and a customer-service mindset.