Salesforce Business Analyst

Description:Job Title: Salesforce Business AnalystLocation: San Diego, CAAbout VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastestgrowing digital technology services and consulting companies. Since its inception, our innovativeteam members have been solving the most complex business, and IT challenges of our globalclients.Job Description:Act as the bridge between customers’ commercial, R&D, and operations teams and the technical delivery team. Elicit, document, and translate business needs into functional requirements for Salesforce solutions supporting the integration.Key ResponsibilitiesConduct workshops and interviews with Customer stakeholders (Sales, Marketing, Finance, Supply Chain)Document business processes, user stories, and functional specifications for Sales Cloud, Service Cloud, CPQ and B2B CommerceAnalyze gaps between Customer legacy processes and Salesforce ecosystemServe as liaison between business users, IT, vendors, and development teamsSupport UAT planning, test case creation, and user trainingRequired QualificationsExperience: 5+ years as a Salesforce BA in Life Sciences / HLSSalesforce Knowledge: Sales Cloud, Service Cloud, CPQ fundamentals and B2B CommerceDomain: Understanding of reagent/antibody commercial workflows or diagnostic productsSoft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirementsEqual Employment Opportunity (EEO) Statement:VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check and/or drug screening, as applicable. Applicant information will be handled in accordance with VLink's privacy policy.