Part time Bilingual Customer Service Representative (Spanish/English)

Part-Time Bilingual Customer Service Representative (Spanish/English)High PSI Ltd. is Northern Illinois' leading industrial cleaning equipment dealer, specializing in pressure washers, industrial cleaning systems, parts, and service since 1976. We are seeking a friendly, organized, and motivated Part-Time Bilingual Customer Service Representative to join our team in Glendale Heights.Position SummaryThe Part-Time Bilingual Customer Service Representative will support customers in both English and Spanish by assisting with phone calls, order inquiries, scheduling, and general customer support. This role is ideal for someone who enjoys helping people, multitasking, and working in a fast-paced office environment. This position is 20 to 25 hours a week, with a wage range is $16 to $18 an hour. Must be bilingual.ResponsibilitiesAnswer incoming phone calls and assist customers in English and SpanishCover front service counterRespond to customer inquiries regarding products, service appointments, and ordersProvide excellent customer service and resolve customer concerns professionallyProcess invoices, work orders, and customer information accuratelyCoordinate with sales and service departmentsMaintain organized records and office filesAssist with general administrative and office support dutiesRequirementsFluent in both Spanish and English (spoken and written)Previous customer service or office experience preferredStrong communication and interpersonal skillsBasic computer and data entry skillsAbility to multitask and stay organizedProfessional attitude and dependable work ethicSchedulePart-timeFlexible weekday hours availableMondayFriday business hoursCompensation & BenefitsCompetitive hourly pay based on experienceFriendly and team-oriented work environmentOpportunity for growth within the companyAbout High PSIHigh PSI Ltd. has served the Chicagoland area since 1976, providing industrial pressure washers, cleaning equipment, repairs, parts, and customer support for businesses across Northern Illinois.