General Manager

Additional InformationJob Number26053737Job CategoryProperty LeadershipLocationRenaissance Portsmouth-Norfolk Waterfront Hotel, 425 Water St, Portsmouth, Virginia, United States, 23704 VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementExpiration Date: 06/19/2026Additional Information: This hotel is owned and operated by an independent franchisee, Shamin Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.DescriptionLead with purpose. Build great teams. Create unforgettable experiences.At Shamin Hotels, we’re not just running hotels—we’re building experiences that people remember and teams that people are proud to be part of.We’re looking for a Hotel General Manager who leads from the front, takes ownership, and genuinely cares about both people and performance. If you thrive in a fast-paced environment, love developing others, and get energy from creating exceptional guest experiences—you’ll fit right in.What You’ll Do (and Own)As a General Manager, this is your hotel—your team, your culture, your results.Lead & InspireBuild, coach, and develop a high-performing teamCreate a culture where people feel supported, challenged, and proud of their workLead by example—whether that’s celebrating wins or stepping in to support during busy momentsRun the BusinessOversee all day-to-day operations (front desk, housekeeping, F&B, maintenance, and more)Keep your finger on the pulse of the hotel—what’s working, what’s not, and where to improveUse data (occupancy, RevPAR, guest scores) to drive smart decisionsElevate the Guest ExperienceSet the tone for service—warm, responsive, and genuineResolve issues quickly and thoughtfullyLook for ways to go beyond expectations and create memorable staysDrive Financial PerformanceOwn your budget and performanceIdentify opportunities to grow revenue and manage costsPartner with sales to bring business through the doorBe the Face of the HotelBuild relationships in your local communityRepresent your hotel with pride—internally and externallyCollaborate with partners, clients, and brand teamsQualificationsWhat Makes You a Great FitYou Live Our Core ValuesTeam Up – You build strong relationships and help others succeedOwn It – You take responsibility and lead with accountabilityPassionately Serve – You care deeply about people and the experience you createYou Also BringStrong leadership experience in hotel operations (GM, AGM, or similar)A track record of driving results—both people and financialConfidence in decision-making and problem-solvingThe ability to balance the big picture with the day-to-day detailsA hands-on leadership style—you’re not afraid to roll up your sleevesWhy Shamin Hotels?A Company That Invests in YouWe’re proud to promote from within and create real career paths—not just jobs. With 70+ hotels and growing, your next opportunity is always within reach.Benefits That Support Your LifeMedical, dental, vision, disability, and pet insurance401(k) with company matchPaid time off + holidaysTravel discounts across major hotel brandsGym and lifestyle perksA Culture That Feels DifferentWe’re Family-founded And People-focused. That MeansLeaders who careTeams that support each otherA place where your voice mattersOur StoryShamin Hotels started with one bold decision in 1978—when P.C. Amin and B.N. Shah took a chance on a struggling hotel and built something special. Today, we’re the largest hotel owner-operator in Virginia, but we’ve never lost that entrepreneurial spirit.Bi-weekly, Bonus potential, Medical- Dental- Vision- STD/ LTD- Vol Life. $130,000- $150,000This company is an equal opportunity employer.frnch1