National Operations Specialist

National Operations Specialist (NOS)Our SelectLeaders client is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales and marketing plans for the property. A background in student housing, property management, or marketing and leasing is imperative to the success of this position.You will report to the Director, Training & Support.This position is remote with 75% travel.The salary range is $65K to $75K, plus an annual bonus.ResponsibilitiesProvide interim on-site leadership and strategic direction alongside Regional Managers during staffing transitions, ensuring operational continuity and performance stabilityLead, coach, and develop site teams including Property Managers, Assistant Managers, Leasing & Marketing Managers, Maintenance, and Community AssistantsOversee full property operations including leasing performance, marketing execution, financial management, and resident experience to increase occupancy and revenue goalsStep into Property Manager responsibilities when needed, assisting with resident move-out, property turn, and move-in cyclesAnalyze budgets and monthly financial statements to identify variances, accruals, and reclasses while maintaining fiscal accountabilityPartner with revenue strategy by advising on pricing, concessions, and leasing tactics based on traffic, velocity, and conversion trendsFacilitate resident mediation and conflict resolution to maintain positive community culture and retentionGain exposure to diverse operational models by traveling across 30+ markets nationwide, expanding business perspective and leadership experienceQualificationsBachelor's degree preferred or comparable experience in the student housing space3+ years' experience as a Property Manager or equivalent roleKnowledge of the market competition, local businesses, and universityExcellent planning to manage a teamCommunication with residents, team members, and senior managementDriven individualTrue team player eager to help build the businessEagerness to provide the best resident experienceExcellent project managementExceptional customer service and resident relationsDesire to travel up to 75%Live within 1 hour of a major airport$65,000 - $75,000 a year Health (PPO or HSA), dental, and vision Flexible PTO 13 paid holidays 401K 100% match up to 5% Annual review and bonus program Paid parental leave