SMB Sales Development Representative (Remote)

DescriptionUniversal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services. We are proudly ranked as an industry leader in quality and service delivery.OverviewAs a SMB Sales Development Representative at Universal Background Screening, you must be highly driven, competitive, and resilient, someone who thrives on outbound prospecting and creating opportunities from scratch. This role is ideal for early-career sales professionals who are energized by cold calling, motivated by results, and eager to build a career in sales.You will be on the front lines of our growth strategy—owning high-volume outreach, engaging small and mid-sized businesses, and consistently building a strong pipeline through persistence and hustle.Key Responsibilities Outbound Prospecting & Pipeline GenerationExecute high-volume cold calling, email, and social outreach dailyIdentify and engage SMB prospects to generate new business opportunitiesConsistently meet or exceed daily and weekly activity targets (calls, emails, meetings set)Build and maintain a strong, self-generated pipelineSales ExecutionConduct discovery calls to uncover business needs and pain pointsDeliver compelling introductions and schedule qualified meetings Maintain relentless follow-up to convert prospects into opportunitiesRespond quickly to inbound leads while prioritizing outbound effortsConsultative SellingLearn to connect customer challenges to business solutionsAsk effective, probing questions to uncover decision driversHandle objections with confidence and persistenceRelationship BuildingBuild credibility quickly with small business owners and decision-makersEstablish trust through consistent, value-driven communicationStay engaged with prospects throughout the sales processPipeline & CRM DisciplineAccurately track all outreach and activity in CRM systemsMaintain organized notes, next steps, and follow-upsDemonstrate strong time management and pipeline ownershipRequired QualificationsHigh School Diploma or equivalentHighly competitive, self-motivated and results driven mindsetComfortable with high-volume cold-calling and rejectionStrong verbal, written, and presentation communication skills.Demonstrate strong listening skills by identifying pain points and aligning solutions to customer needs.Strong work ethic with the ability to maintain high daily activity levelsCoachable with a desire to improve and winPreferred QualificationsBachelor's degree or equivalent work experience.6-24 months of sales, customer service or high-volume outbound sales experienceExposure to CRM platforms such as **Salesforce, HubSpot, or Outreach.Demonstrated success in high-activity outbound prospecting environments.Experience working in fast paced, metrics driven environments.Special RequirementsProlonged periods sitting at a desk and working on a computer.Must be proficient in the English language, both written and verbal.Ability to lift 20 pounds.Selected candidates will be required to pass a comprehensive background check and drug screening. Universal Background is unable to sponsor or take over sponsorship of employment Visa. Universal Background is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer.Position Requirements