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*Job Title:* Program Support & Test Proctor *Pay Rate:* $24.11 per hour *Job Type:* Temporary / Contract *Contract Duration:* 3+ months *Number of Openings:* 2 *Location:*
  • *Primary Location:* Quincy, MA 02171
  • *Secondary Locations:* Occasional, rare travel may be required to training sites in South Boston, Charlestown, and Auburndale, MA.
*Job Overview* We are seeking a detail-oriented Program Support Associate / Test Proctor to join our team. This position reports to the Director of Administration and Business Processes and will focus primarily on proctoring employee testing sessions, managing test-site logistics, and providing administrative and data entry support. *Key Responsibilities* *Test Proctor & Site Point of Contact (Primary)*
  • Greet and check in employees arriving for scheduled testing sessions.
  • Verify employee identity and eligibility prior to test administration.
  • Assign tests through the Learning Management System (LMS) and grant appropriate user access.
  • Provide clear instructions on testing rules, procedures, and guidelines.
  • Monitor the testing environment to maintain a quiet, orderly, and distraction-free setting.
  • Enforce integrity policies to prevent unauthorized materials or misconduct.
  • Troubleshoot minor technical and login issues during testing sessions.
  • Report any irregularities or policy violations to the appropriate supervisor.
*Administrative Support (Secondary)*
  • Perform data entry, transferring information from paper documents and hard copies into digital spreadsheets and databases.
  • Operate common office equipment (scanners, printers, etc.) and support paperless office initiatives.
  • Organize, archive, search, and manage file/data requests across departments.
  • Assist with high-volume data entry projects and ad-hoc office duties.
  • Evaluate daily workflows and suggest process improvements where needed.
  • Maintain strict adherence to organizational policies, including equal opportunity, anti-discrimination, and anti-harassment standards.
*Qualifications & Skills*
  • Strong proficiency in Microsoft Excel and general computer operations.
  • Exceptional organizational skills with experience working in a digital/paperless environment.
  • Proactive mindset with the ability to work independently and manage time effectively.
  • Strong communication and interpersonal skills.
  • Flexibility to work varying schedules, including occasional overnight shifts.
*Schedule & Working Hours*
  • *Hours:* Up to 40 hours per week (5 days a week, 8 hours per day).
  • *Shift Details:* Operations cover approximately 48 weekly hours. Shifts will be coordinated between the supervisor and employee and may include:
  • *Day Shifts:* 7:00 AM – 3:00 PM (Mon, Wed, Fri) or 6:00 AM – 2:00 PM (Tue, Wed)
_**If you're interested to apply or learn more, please send your resume and availability at ashish.kelwa@vertisystem.com*_
Pay: $24.11 per hour
Expected hours: 40.0 per week
Work Location: In person