Catering/ Convention Services Coordinator
OverviewThe Events Coordinator is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction. This individual will report to the Director of Catering and Conference Services and handle all administrative duties as assigned by the Catering Department.ResponsibilitiesCreate BEO’s for ASC Events (Galas, Christmas parties, associate gatherings) Compiles and distributes weekly Resume Packet Organizes weekly CS Manager Go To ScheduleGenerates and distributes weekly Medallia pre pull reportCoordinates weekly distribution of Post Con reports Create Bookings and Block Space for Tastings in FDC as neededCreate Tasting Menu Cards as neededCoordinate Group Sales Contract Turnover process Produce Meal and Parking Vouchers Coordinates Transportation for clients Coordinates and produces information required for Preconvention meetingsInputs client amenities into Alice systemCreate restaurant reservations as neededComplete Expense ReportsBreak down file folders Create PO’s, Birchstreet orders, and Check Requests Support CSM’s with ICW bookingsCreate Diagrams as neededInitiate resume shells for CSMsAnswer incoming telephone calls and respond to inquiries by determining client's needs and specifications for referral to the appropriate Manager.Send all information requested by Manager to clients.Maintain filing systems.Completing and distributing Banquet Event Orders and Group Resumes as needed. Maintain department inventory of office supplies. Establish rapport with clients and function as Manager’s liaison.Special projects as assigned by Department Manager. Setup requests with preferred vendors on behalf of managers and/or clients. Coordinate Select Rewards fulfillment requestsQualificationsMust have working knowledge of Excel, Word, Outlook, Power PointMust be organized and detail oriented.Must be able to handle multiple tasks at one time.Previous hotel, catering, and Delphi experience preferred.