Medical Office Front Desk - Full time

Front Desk AgentJoint Implant Surgeons of Florida (JISF) is a physician owned, private practice in Florida specializing in Orthopedics, Spine and Pain Management.JISF is seeking a Front Desk Agent to join our medical office team in Fort Myers, FL.As a Front Desk Agent, you will be responsible for the customer experience. We are looking for a candidate with a friendly, positive attitude who can pay great attention to detail.Qualifications:High school diploma or equivalent required.Strong interpersonal skills and customer service experience.Ability to multitask and stay organized with a high degree of accuracy.Knowledge of medical terminology and HIPAA laws preferred.Job Responsibilities:Greeting patients, collecting patient payments (Check in or check out)Documenting and confirming patient information using our Electronic Medical Records System (EMR)Ensuring patient insurance cards and identification cards in EMR are up to datePreparing charts for clinicPatient customer service (fielding general questions, directing patients etc.)Back up to Medical Records AssociateVarious additional duties as neededJob Type: Full TimeSchedule:Weekdays Monday-FridayNo weekendsCompetitive pay and generous, comprehensive benefits package.