Remote IT Help Desk Specialist - Tier 1 Support

Agile Resources, Inc. is seeking a Tier 1 IT Help Desk professional for a remote position to provide technical support. Responsibilities include troubleshooting basic IT issues, logging incidents using ServiceNow, and guiding users through support processes. Candidates should possess at least 6 months of support experience, strong communication skills, and technical troubleshooting abilities. The role offers a competitive hourly compensation of up to $18/hour based on experience and is available as a 6-month contract with the possibility of extension.#J-18808-Ljbffr