Employee Relations Assistant - Asheville

Summary Statement: The individual in this role is responsible for supporting the Employee Relations Manager by performing a variety of personnel-related administrative tasks and assisting in the enforcement of HR policies and procedures. Essential Job Functions Assists with the recruitment, interview, onboarding and orientation processes. Performs customer service functions for the HR Department by processing employee requests and providing relevant information. Helps drive HR strategies and provides guidance on HR policies and procedures to ensure individual and team performance is consistent with business mission, priorities and values. Coordinates HR projects, including various employee and facility events, annual open enrollment and required reporting. Organizes and maintains personnel files and databases. Marginal Job Functions Assists other facility personnel as time and knowledge permit. Participates in training and meetings as requested. Performs other duties as assigned. Skills, Knowledge, and Abilities Must have outstanding communication and interpersonal skills. Must have a strong ability of problem-solving. Must have excellent organizational skills and attention to detail. Must have the ability to function well in a high-paced and at times stressful environment. Must be able to collaborate with other professionals, conduct research, and utilize critical thinking skills and knowledge to address candidate and employees needs. Must have the ability to exercise discretion, confidentiality, and tact in dealing with employees and management. Must have the ability to work independently and meet deadlines. Education and Work Experience Minimum of 3 years of experience in an HR role required Must have good working knowledge of Microsoft Office (Excel, PowerPoint, Word, etc.) Knowledge of HR law and regulatory requirements preferred Experience with HRIS software and applicant tracking systems preferred Bilingual in English and Spanish a plus ISO 5.3 Organizational Roles, Responsibilities and Authorities IFB employees have the responsibility and authority to ensure to produce first quality products that meet our customer requirements. EEO Statement In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.