Program Manager, Learning & Development

Program Manager, Learning & DevelopmentOn-site San FranciscoRole Summary Lead the logistical planning, coordination, and execution of all learning and development initiatives across multiple brands, ensuring seamless delivery of high-impact learning events aligned with business objectives.Key ResponsibilitiesTraining & Event PlanningOversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings. Partner with cross-functional stakeholders to understand requirements and ensure execution through completionManage L&D training calendar and room/space needs across brands and stakeholdersBuild comprehensive training agendas, including presenters, content and scheduling, aligned to schedules and objectives, across brandsTraining Events: Hotel sourcing and full event logistics. Generate detailed event plans, tracking documents, and post-event reports. Serve as on-site meeting host and primary contact, AV and materials supportL&D Communication ManagementAct as primary Point of Contact for training participants: communications, BridgeLearn management, onboarding and logisticsLead welcome calls and coordinate communications surrounding training eventsCoordinate training calls with field teams, across brands, including slides and presentersBudget & Vendor ManagementManage L&D department budgets, across brandsNegotiate and manage training vendor contracts across brandsReview and process invoices; ensure timely and accurate paymentOversee speaker scheduling, contracting, and compensationLogistics & Materials CoordinationCoordinate participant travel logisticsEnsure timely development and delivery of training materials to eventsManage branded merchandise (“swag”) procurement and distributionAttend NSM, Kickoff, Off-site trainings: provide on-site support for Training Managers: materials, setup, alignmentLead LMS migration to new platform (Allego) and integrate with WorkdayAffiliate Launch Readiness:Partners with PMs across affiliates to ensure alignment and clarity of evolving timelinesCreate and manage a centralized launch readiness tracker tying training milestones to commercialization timelinesProvide executive-ready status updates on training readiness across brands (visibility)Maintain an overview of L&D metricsResponsible for training documentation system per California reporting requirementsStandardize, governance, and brand-level autonomy of SharepointAdditional Details· Travel requirement: ~25%· High cross-functional visibility and collaboration· Strong focus on operational excellence, organization, and execution