Community Outreach / Customer Service Representative

Community Outreach And Customer Service RepresentativeWe are seeking a dedicated, enthusiastic, and results-oriented professional to join our fundraising team and drive community engagement and donor participation in local events. As we strive to achieve ambitious goals for the upcoming year, we are in need of a Community Outreach and Customer Service Representative to support our mission.As a proud force in the Dallas area, we want to offer our clients and community lasting change. By representing non-profit organizations, we are able to bridge the gap between the community's needs and our client's offerings. Our Community Outreach team is at the heart of that connection. Join our team and play a pivotal role in advancing our community outreach efforts and supporting our partner's mission.Community Outreach And Customer Service Representative Responsibilities:Educate community members about our non-profit partnerships, bringing to light awareness and support opportunitiesAccurately record and manage donations (monetary and other)Engage in continuous training, coaching, and mentorship through daily meetings and networking sessions to improve skill sets and enhance industry knowledgeWork closely with fellow marketing team members to develop effective promotional strategies to improve consumer education and increase performance marginsMaintain composure, resolve concerns, and overcome challenges as needed, when working with customers in a face-to-face environmentCommunity Outreach And Customer Service Representative Requirements:No prior experience necessaryExemplary interpersonal and communication skills, including a high level of emotional intelligence and empathyPositive, competitive, and coachable attitudeProficiency in public speaking, or willingness to learnStrong work ethic and self-motivated individualImmediate availability is highly preferredPlease note: This is an entry-level role with an immediate start date. Local candidates in the Dallas area are strongly encouraged to apply.