Watchmaker

Job DescriptionDescription:Responsibilities:The Watchmaker is responsible for providing in-store watch maintenance, overhauls, service and performing quality control checks on watches in a timely manner to satisfy the needs of our customers as well as support Client Advisors in the sale of a watch, ultimately enhancing the client experienceService a watch completelyClean cases and bracelets using the ultrasonic cleaner and where applicable the steam machineReplacing pins and screwsWater Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failedTesting for rate deviation on mechanical watches using the timing machineBattery Installation – selecting the correct size and voltage of battery for watchEnsuring battery straps are secure and cleaning of the terminalUsing quartz analyzer to test voltage, rate and coil resistanceConduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrapConducting quality control on same-day serviced watches including wipe and wrapAdvise Service/Client Advisor if the watch requires additional servicingProvide a final quality control check to ensure the watch has been repaired according to Tourneau standardsReviewing appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions as well as final wipe down and wrapSupport process for out-of-store watch repairMaintain equipment and tools in good working orderEngage with clients as required to provide knowledge and education on technical processesRequirements:Qualifications:At least 5 years of work experience in the craft or relevant certificationsA demonstrated ability to learn on-the jobWilling to be hands-on and work with the team to get the job doneMust be able to work a flexible schedule throughout the weekA passion for watches and excellence in serviceDetail orientated with a mechanical aptitude$23 per hour