DevOps / Platform Engineer

Job SummaryNetApp IT’s Infrastructure Operations and Support (IOS) is a dynamic leading-edge organization that designs, implements, and supports the technologies that enable the entire enterprise. IOS is seeking an experienced Platform Support engineer to join dynamic team of technologists who are at the forefront of supporting and revolutionizing NetApp's worldwide infrastructure and services. As an Platform Support Engineer, you will collaborate closely with cross-functional teams, IT architects, Cybersecurity, support teams and developers. The ideal candidate will be familiar with IT infrastructure platforms including Linux, Windows, Cloud Computing, Cloud Storage – On/Off PremResponsibilitiesContribute to application migration and development on various platformsMonitor infrastructure performance and resource usageResolve technical issues, troubleshoot network, application, and security problemsStrong troubleshooting and problem-solving skillsManage incidents, escalate critical issuesProficient in scripting languages for automationImplement Infrastructure as Code principles with tools like Terraform or CloudFormationConduct detailed problem analysisHandle change management and maintenance tasksMaintain a knowledge base for efficient issue resolution and knowledge sharingQualifications, Skills, And ExperienceStrong knowledge of industry best practicesExcellent communication and problem-solving skillsCertification in AWS or Kubernetes is preferredExperience with monitoring tools like Zenoss, Splunk, InstanaProficient in MongoDB, NetApp storage solutionsFamiliar with Kubernetes, Rancher, containerized workflowsSkilled in CI/CD tools like Azure DevOps, ArgoCD, JenkinsProficient in Ansible Tower, Terraform, ChefExperienced with Git, Gitlab, GitHub for version controlSkilled in building, deploying, and troubleshooting containersWell-versed in Splunk for log managementProficiency in AWS Services: EC2, EKS, S3Knowledgeable in MariaDB, Istio Service MeshExperienced in writing Ansible playbooks, patching OSRecent experience with LogicMonitor, SNMP, NetflowEducationBachelor's degree in IT or equivalent experienceCompensationThe target salary range for this position is 109,650 - 162,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.Equal Opportunity EmployerNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.Why NetApp?We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.If you want to help us build knowledge and solve big problems, let's talk.Submitting an applicationTo ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.Apply