Customer Success Specialist - Hybrid, Problem Solver

A leading outdoor furniture manufacturer in Kalamazoo is seeking a Customer Service Specialist to build and maintain relationships with customers. This hybrid role requires strong decision-making and analytical abilities, with a preference for candidates holding a Bachelor's degree and 3-5 years in customer service. The successful applicant will communicate product knowledge effectively and handle customer inquiries with professionalism and empathy. The company offers a competitive benefits package, including insurance and a 401(k). J-18808-Ljbffr