Express Service Advisor

Position Title: Express Technician Department: ServiceReports to: Director/Manager of ServiceThe Don Mealey Sport Auto Group is a family owner and operating dealer group here within the Central Florida area since 1974. We currently have 5 amazing locations where we cater to our customers by doing our very best to meet and exceed their expectations at every opportunity. We pride ourselves in offering our employees a work/professional life balance allowing them the ability for advancement and growth at every turn. We believe with excitement and happiness in the employees' experience that overall enjoyment will flow over to our customers and the products we are able to deliver. It is our goal to run an innovative, fun and successful dealership that puts people first making a difference in the lives of our customers and co-workers while providing service to our communities.We are looking for skilled Express Service Advisor to join our teams. Your main responsibility will be welcoming in our customers when they arrive at the dealership for service. In addition..... Greet customers on arrival and direct them to the appropriate serviceUnderstand the customer's needs and recommend appropriate servicesCommunicate the customer's requirements clearly to the technical teamKeep customers informed of the progress of their vehicleEnsure that all work is carried out to the customer's satisfactionManage any customer complaints or issuesMaintain a high level of product knowledgeAssist with administrative tasks as requiredQualificationsProven experience in a similar roleExcellent communication and interpersonal skillsStrong customer service orientationGood understanding of vehicle mechanicsAbility to work in a fast-paced environmentHigh school diploma or equivalentBenefits:Medical, Dental, VisionLife Insurance401K with company matchSupplemental InsurancePaid VacationPaid TrainingCompany HolidaysSaturday LunchesEmployee discounts on Products and Services